Kennebec Journal and Morning Sentinel Support

Publishing Changes FAQ 10

• Why we are making these changes.
• Accessing the digital edition.
• What is included with your subscription.
• How the print edition is being delivered.
• No changes to your subscription rate.

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Subscription 9

• Cancel a subscription
• Change to a different delivery schedule or digital only service
• Changing the email on the account
• Check the status of my subscription
• Mail delivery subscriptions

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Website Features 4

• Start digital access with a home delivery subscription
• ePaper & newsletter emails
• Online puzzles and games
• Start commenting

Website Troubleshooting 9

• Being asked to subscribe after login
• Change commenting name
• Stop desktop notifications
• Internet browsers
• Report a problem

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ePaper 5

• Apps for mobile devices
• Blurry images
• Trouble swiping or changing pages
• Finding previous editions
• Missing ePaper emails

Print & Delivery 7

• Back copies of the newspaper
• Delivery Location Requests
• Missed deliveries
• Newspaper tube
• Pause home delivery while away, vacation or seasonal stop

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Billing 6

• Duplicate or multiple subscriptions
• Making a payment
• Missing payment
• Subscription billing
• Receipts

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Policies 4

• Cancellation and refund policy
• Commenting policies
• Privacy policy
• Terms of use